Frequently Asked Questions (FAQ)

1. How long does order processing take?

Orders are usually processed within 1–3 business days after payment is confirmed.

2. How long does shipping take?

Delivery times vary depending on your location. Most orders arrive within 7–15 business days.

3. How can I track my order?

Once your order has been shipped, you'll receive a tracking number by email. You can use it on our Track Your Order page.

4. What payment methods do you accept?

We accept major credit and debit cards along with other secure payment methods available at checkout.

5. Can I cancel my order?

Orders may be cancelled before they are processed or shipped. Please contact us as soon as possible if you wish to cancel.

6. What is your return policy?

If you're not satisfied with your purchase, please contact us within the return period outlined in our Return & Refund Policy.

7. What should I do if I receive a damaged or incorrect item?

Please email us within 48 hours of delivery with your order number and clear photos of the item. We'll work to resolve the issue promptly.

8. Do you ship internationally?

Yes. We ship to many countries. Shipping availability will be shown during checkout.

9. My tracking hasn't updated. What should I do?

Tracking information may take 24–72 hours to update after shipment. If there is still no update after that, please contact us.

10. How can I contact customer support?

Email us anytime at:

saraswatteesingh@gmail.com

We aim to reply within 24–48 business hours.